FRONT OF HOUSE
We're the Birmingham branch of the world’s largest advertising and communications network - McCann Worldgroup - which boasts over 200 offices in 130 countries worldwide and we are recruiting for a very well presented, professional and confident individual to join our team.
We are seeking a bright and switched on candidate to maintain the appearance of the reception area and meet and greet high profile clients. You will act as the face of the company so being approachable and well-spoken at all times is essential. This is a fantastic opportunity for someone who really wants to immerse themselves into the world of a leading agency. This will be an extremely important role as you will be the first point of call for visitors. You must have plenty of enthusiasm to maintain high standards in a busy, demanding environment. If you have had prior receptionist experience and like the sound of working in this cool, innovative agency then apply today!
Duties will include
Provide a meet and greet service to clients and visitors.
Maintain the reception area and meeting rooms to the highest standard of appearance and efficiency
Ensure the signing-in procedure is adhered to and all visitors receive a visitors’ pass
Liaise with staff to arrange taxis for clients and visitors
Manage the booking systems for meeting rooms and negotiate changes as required
Book conference call lines and negotiate changes as required
Coordinate training events and organize catering
Liaise with Facilities Management to set up meeting rooms
Operate the switchboard in the absence of the Telephonist, answering calls in a polite and efficient manner ensuring calls are directed to correct locations
In addition to the duties and responsibilities listed, the job holder is required to perform other duties as assigned by their Manager from time to time.
SKILLS & EXPERIENCE
Excellent organisation skills
Impeccable personal presentation
Ability to remain calm when working under pressure
Excellent interpersonal skills and telephone manner
Ability to deal with clients and colleagues at all levels
Open and friendly personality
Ability to act with tact and diplomacy when necessary
Microsoft Office proficient
A bit of sell: McCann is a Gold Investor in People. We’ve got training coming out of our ears and track record of promoting from within. We provide breakfast* chocolate** fruit*** and a load of other nice stuff**** that just might make every day a little better.
*Breakfast of the continental type only.
**Chocolate Fridays. Clue is in the title.
***Fruit every day. Not for resale.
****Make it to interview and we can tell you all about it. Terms and conditions apply.